VIA Rail Misses the Train on Serving Canadians

VIA Rail recently trumpeted a new “pilot project” meant to shave half an hour off the Montréal–Toronto run. The idea was to run nonstop trains between the two big cities, bypassing Cornwall, Brockville, Kingston, and Belleville. The announcement was pitched as a bold experiment in “efficiency,” a nod to the 70 percent of surveyed passengers who supposedly wanted quicker travel between downtown cores.

But almost immediately, the wheels came off. Citing “operational constraints” with their partner CN, VIA Rail suspended the project before it even left the station. On paper, this looks like a technical hiccup, another example of Canada’s fragile rail system bending to the priorities of freight traffic. But in reality, the plan itself was the problem. It was never about serving Canadians, it was about copying European or Japanese rail gloss without any of the context, backbone, or infrastructure investment those systems require.

For decades, communities along the corridor have depended on trains as lifelines. Students in Kingston, retirees in Belleville, families in Cornwall – these aren’t “optional” stops. They’re the heart of what passenger rail is supposed to do: connect Canadians, not just shuttle executives between two large metro centres. The whole point of a public Crown corporation like VIA Rail is to balance speed with accessibility, ensuring that smaller communities aren’t stranded in the name of shaving 30 minutes off a trip for a select few.

Even politicians, often slow to notice transit tweaks, raised red flags. Brockville’s mayor called the nonstop plan “concerning” and Conservative MP Michel Barrett branded it “unacceptable.” They weren’t wrong. Stripping out regional stops would have meant sidelining thousands of riders, effectively telling entire towns they were expendable in the rush to serve big-city commuters.

The irony is that the project was marketed as modernization. But modernization, in a Canadian context, should mean strengthening regional ties, upgrading track infrastructure, and finally breaking free of freight’s stranglehold on passenger rail, not copying a TGV fantasy while underfunding the very communities that give the corridor its economic and social weight.

Instead, VIA Rail now looks like it tried to leap forward without noticing the tracks were missing. Worse, its apology to passengers rings hollow. The real apology is owed to the communities it dismissed as speed bumps, to the Canadians who still believe public transportation is about more than corporate surveys and flashy PR lines.

In the end, the scrapped nonstop pilot is a lesson: if VIA Rail wants to serve Canadians, it needs to remember who those Canadians are. They’re not just the 70 percent who want to get to Bay Street faster. They’re also the people in eastern Ontario whose taxes help keep VIA afloat, and who deserve not to be treated as collateral damage in a misguided chase for efficiency.

Sometimes slowing down isn’t failure, it’s service. VIA Rail might want to remember that before the next “pilot project” takes off.

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