Assigning Ontarians a Primary Healthcare Provider is a Win-Win

When writing my blog posts, I don’t normally take on a single person’s point of view, rather I do my research, and integrate it with my own thoughts, laying out a structured argument. In this case, I however I find myself significantly aligned with an experienced, medical academic, and politician. 

Dr. Jane Philpott, Dean of Medicine at Queen’s University, and a former federal Minister of Health, has been an advocate for innovative solutions to improve healthcare accessibility and continuity. Her thinking aligns well with the concept of automatically assigning primary care providers, as she has highlighted the urgent need for systemic reforms to address Canada’s primary care shortages and patient access issues. Just as the system automatically assigns schools for our kids when we move, or as they age, we need to assign a primary care provider to each family member. Dr. Philpott has emphasized the critical role of primary care in managing population health and preventing unnecessary use of emergency services, noting that consistent access to primary healthcare can significantly reduce healthcare costs and improve outcomes across communities.

Philpott has been vocal about the necessity of rethinking how healthcare services are delivered and organized, especially given the increasing number of Ontarians without a primary care physician. She has stressed that to meet rising demands, Canada needs to adopt more accessible, team-based approaches and integrate technology more effectively to bridge gaps in care. An automatic assignment system could serve as an important structural change to support the patient-centred and accessible healthcare system she envisions. For instance, automatic assignment, combined with integrated electronic health records, could streamline access to primary care by matching patients with physicians who can access their medical histories immediately.

Philpott’s support for interprofessional healthcare teams also enhances the feasibility of an automatic assignment model. She has argued that Ontario should move away from the traditional, individual-doctor model towards team-based care where primary physicians work in collaboration with nurse practitioners, physician assistants, and mental health professionals. Such teams could accommodate the additional patient load an assignment system might create, ensuring new residents receive timely and comprehensive care.

Dr. Philpott’s insights underscore that for Ontario to effectively manage an automatic assignment system, the government would need to address physician shortages and create incentives for healthcare professionals to practice in underserved areas. This, paired with increased support for virtual healthcare, could mitigate the challenges posed by Ontario’s geographic diversity and high urban-rural patient disparity. Embracing such reforms, as Philpott suggests, would reflect a proactive step toward equitable healthcare access in Ontario and a sustainable solution to the primary care crisis.

Sources:
CBC News, (2023). “Canada’s Family Doctor Shortage: How Did We Get Here?”
Queen’s University, (2022). “Rethinking Primary Care: Team-Based Solutions for Canada’s Health System,” Philpott, Jane.
CMAJ, (2022). “The Role of Primary Care in Canada’s Health System,” Thorpe, Kevin.

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