As a business consultant, my work follows a hybrid model – my home office, to client sites, to hotels and back home again. These days, I rarely accept projects where the client requires that I work full-time out of their offices, as I prefer to focus on my project deliverables, and find hourly coffee breaks, and ad hoc meetings distracting. While I often lead multi-stakeholder initiatives, I much prefer working as part of a small team capable of leveraging today’s collaborative tools and communication apps from the sanctity of my home. 

The debate over working from home (WFH) versus traditional office settings has gained momentum over the past few years, especially after the COVID-19 pandemic pushed millions into remote work. In Canada, the transition was significant: before the pandemic, about 7% of Canadians worked from home; by April 2020, that number surged to 40%, before settling around 20% in 2023. Research on this shift has produced mixed findings, with some studies showing increased productivity and others highlighting challenges that come with remote work.

Positive reports, like the 2025 study by Fenizia and Kirchmaier, suggest that WFH can lead to a productivity boost—12% in the case of public sector workers. This increase was largely attributed to fewer distractions and a more flexible environment. Stanford’s 2020 study also found a 13% increase in performance among remote workers, citing quieter environments and fewer sick days as contributing factors. Similarly, the U.S. Bureau of Labor Statistics observed a rise in productivity across industries that adopted remote work between 2019 and 2021.

However, not all findings are so glowing. A University of Chicago study found that WFH doesn’t necessarily boost productivity across the board, noting that some jobs still require in-person collaboration. The San Francisco Federal Reserve echoed this sentiment, suggesting that remote work alone isn’t a major factor in driving productivity growth. Some sectors, like tech, have reported stable productivity, but with challenges in communication and collaboration. Studies in Canada have also shown that the ability to work from home varies by industry. Finance and insurance sectors were more adaptable to remote work, while industries like manufacturing and agriculture saw little benefit from the shift.

Despite the varied findings, employee demand for flexibility remains strong. A 2024 survey by the Public Service Alliance of Canada revealed that 81% of Canadians believe remote work benefits employees, with 66% reporting that it boosts organizational productivity. The survey found that most employees felt more focused and productive while working remotely, enjoying the balance it offers. Still, companies are grappling with how to make remote work work for everyone, with some—like Amazon—insisting on a return to the office to foster collaboration.

Ultimately, the future of work in Canada seems to be leaning towards hybrid models, where employees can enjoy the benefits of both office interaction and remote flexibility. The challenge remains to find the right balance, considering industry-specific needs and employee preferences, ensuring that productivity, morale, and collaboration thrive no matter where work is done.